Terms & Conditions

Introduction

VST Fine Jewellery (website: www.vstfinejewellery.com) values your trust and business. We are a Hong Kong based company, creating fine jewellery for clients across the world. Please read these Terms & Conditions, as using our website means you accept and agree to them.

Business Location

We are a Hong Kong based company and operate our production network across Hong Kong, China, and India. Our founder Siddhant Tholia brings a decade of industry experience and an established client network built across 15-20 countries over the years. For more information about our services, please see here: About VST

Enquiry & Order Data

If you submit an enquiry or place an order on our website, we store your name, your email address, and any additional information added to your message. You can request to see, edit, or delete your submitted information at any time. VST administrators can also access and manage this information.

Order & Production Data

To process a custom or bulk order, you may need to share design references, quantities, and production codes with our team. These order details will be stored with delivery timelines and your client data. This is required for us to provide you with quotations, samples, and trade services.

Trade & Enquiry Support

If you have submitted an enquiry on our website and require further assistance, you can contact our team for support. Enquiry form submissions are sent to our official company email. Only the data you explicitly provided is sent, and you are always asked for consent, each time you want to submit a new enquiry. Our team follows strict confidentiality practices and you can see our approach to data here: VST Fine Jewellery Trade Policy.

Website Usage

When you browse our website, we may collect general data such as your IP address and browser information, used only to improve website performance and help prevent spam or misuse.

Contact Form

Information submitted through the enquiry form on our site is sent directly to our official company email address. We handle every enquiry with genuine care, and you can find more information about our services here: VST Services Page.
These submissions are only used for genuine business purposes and are never sold, misused, or shared with any unrelated third parties.

Website Analytics

We use website analytics tools to understand how our visitors use this site. So, no personal identity is ever stored. If you would like to opt-out of analytics monitoring your activity on our website, please contact our team directly for assistance.